1. Sustainability & Transformation Plans, incorporating the Better Health Programme

    Report -

    An independent observations report on engagement activities across County Durham.

  2. Stroke Support Services in County Durham

    Report -

    Our report looks at patient access to stroke support services in County Durham.

  3. Cervical Screening Report

    Report -

    Our report explores women's experiences of cervical screening in County Durham.

  4. Access to GP Appointment Systems in County Durham

    Report -

    Our report looks into the experience of patients in County Durham booking a GP appointment.

  5. Primary Care Navigation Report

    Report -

    Our report looks into the experience of primary care staff and patients in County Durham

  6. Enter and View Report: Silverdale Family Practice

    Report -

    Our report looks at the findings from when our authorised representatives visited Silverdale Family Practice in South Hetton as part of the positive Pilot ‘Enter and View’.

  7. Enter and View Report: Great Lumley Surgery

    Report -

    Our report looks at the findings from when our authorised representatives visited Great Lumley Surgery in Chester Le Street as part of the positive Pilot ‘Enter and View’.

  8. Access to GP Services

    Report -

    Our report looks into the experience of people in County Durham when accessing advice, information and appointments at their GP practice since the start of the COVID-19 pandemic.

  9. Enter and View Report: Tow Law Surgery

    Report -

    Our report looks at the findings from when our authorised representatives visited Charlton House, Tow Law Surgery.

  10. Enter and View Report: Lanchester Medical Centre

    Report -

    Our report looks at the findings from when our authorised representatives visited Lanchester Medical Centre.

  11. Enter and View Report: Esh Winning Surgery

    Report -

    Our report looks at the findings from when our authorised representatives visited Esh Winning Surgery, Durham.

  12. Enter and View Report: Ushaw Moor Surgery

    Report -

    Our report looks at the findings from when our authorised representatives visited Ushaw Moor Surgery.

  13. Enter and View Report: Meadowfield Surgery

    Report -

    Our report looks at the findings from when our authorised representatives visited Meadowfield Surgery.

  14. Enter and View Report: Sir Bobby Robson House

    Report -

    Our report looks at the findings from when our authorised representatives visited Sir Bobby Robson House at Langley Park Surgery.

  15. Enter and View: Executive Summary 2018

    Report -

    Our Executive Summary shares some of the common themes from our conversations with patients and observations from our representatives during our GP Practice Enter and View visits in 2018.

  16. Enter and View Report: Sacriston Medical Centre

    Report -

    Our report looks at the findings from when our authorised representatives visited Sacriston Medical Centre,

  17. Enter and View Report: The Haven Surgery

    Report -

    Our report looks at the findings from when our authorised representatives visited The Haven Surgery in Burnhope.

  18. Enter and View Report: Murton Medical Group

    Report -

    Our report looks at the findings from when our authorised representatives visited Murton Medical Group in Seaham.

  19. Enter and View Report: Willington Medical Group

    Report -

    Our report looks at the findings from when our authorised representatives visited Willington Medical Group.

  20. Healthwatch County Durham Annual Report 2021-22

    Report -

    See our latest annual report for 2021-22 and discover our areas of priority for 2022-23.

  21. Patient Views on Access to GP Led Services Report

    Report -

    This year when we asked the public about our work plan priorities, accessing GP services was still one of the priorities they identified.

  22. Access to GP-led services - The experience of patients from the d/Deaf community

    Report -

    This report focuses on what it is like for people in the d/Deaf community to access GP-led services in County Durham and what support they have received and what further support would help them. We have also spoken to GP practices to find out what support they provide to the d/Deaf community.