1. Sustainability & Transformation Plans, incorporating the Better Health Programme

    Report -

    An independent observations report on engagement activities across County Durham.

  2. Healthwatch England Long Term Plan South Report

    Report -

    Healthwatch England gives people across County Durham, Darlington, Teesside, Hambleton, Richmondshire and Whitby a say on the future of NHS services in their communities.

  3. Healthwatch England Long Term Plan North Report

    Report -

    Healthwatch England gives people across Northumberland, Tyne and Wear and County Durham a say on the future of NHS services in their communities.

  4. Pre-engagement: Shotley Bridge Community Hospital Services

    Report -

    Our independent observation report on engagement activities across North-West Durham.

  5. Bishop Auckland Hospital - Ward 6

    Report -

    Our reports looks at capturing the views of patients about the care they have received at Bishop Auckland Hospital, on Ward 6.

  6. How to get an NHS dentist appointment during COVID-19

    Advice and Information -

    Routine dental care has had to change because of COVID-19, with many people struggling to access NHS services. Here’s some information on how to access an NHS dentist now COVID-19 restrictions are eased.

  7. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  8. Should I see a pharmacist instead of a doctor?

    Advice and Information -

    ​​​​​​​Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you.

  9. Using pharmacies or dispensing doctors in County Durham

    Report -

    Our report looks into the experiences of people accessing pharmacy services in County Durham.

  10. Flu Vaccination Report

    Report -

    Our report looks at County Durham residents’ views of the flu vaccine, the barriers to, and perceptions of, getting vaccinated.

  11. Young Person’s Pharmacy Services

    Report -

    Our report explores the views and experiences of under 25’s use of pharmacy services in County Durham.

  12. Pharmacies Services or Dispensing Doctors in County Durham

    Report -

    Our report looks into the experiences of people accessing pharmacy services in County Durham.

  13. Enter and View Report: ‘Intrahealth’ Chilton Pharmacy

    Report -

    Our report looks at the findings from when our authorised representatives visited ‘Intrahealth’ Pharmacy in Chilton as part of the positive Pilot ‘Enter and View’.

  14. Enter and View Report: John Low Ltd. Pharmacy

    Report -

    Our report looks at the findings from when our authorised representatives visited John Low Ltd. Pharmacy in Consett.

  15. Healthwatch County Durham Annual Report 2021-22

    Report -

    See our latest annual report for 2021-22 and discover our areas of priority for 2022-23.

  16. Help us shape the future of Health & Care Services

    News -

    Healthwatch is working with the NHS to improve the wellbeing of people in our area and across the region.