1. Do you need help getting to hospital?

    Advice and Information -

    Find out what support is available to help you travel to your hospital appointments.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. Think you need to go to A&E? Call NHS 111 first

    Advice and Information -

    The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones.

  4. Sustainability & Transformation Plans, incorporating the Better Health Programme

    Report -

    An independent observations report on engagement activities across County Durham.

  5. Bowel Cancer Screening in County Durham

    Report -

    Our report looks into the uptake of bowel cancer screening in County Durham

  6. Stroke Support Services in County Durham

    Report -

    Our report looks at patient access to stroke support services in County Durham.

  7. Breast cancer screening in County Durham

    Report -

    Our report looks at the uptake of breast cancer screening and the experiences of women in County Durham

  8. Vascular services for County Durham and Darlington

    Report -

    Our report looks at making sure vascular services are high quality and sustainable now and into the future.

  9. Pre-engagement: Shotley Bridge Community Hospital Services

    Report -

    Our independent observation report on engagement activities across North-West Durham.

  10. Bishop Auckland Hospital - Ward 6

    Report -

    Our reports looks at capturing the views of patients about the care they have received at Bishop Auckland Hospital, on Ward 6.

  11. Smoke-free NHS County Durham and Darlington Foundation Trust

    Report -

    Our report captures the views of patients, visitors and staff about the smoke-free policy - “change is in the air”.

  12. Enter and View Report: Ward 7 (Treetops) University Hospital of North Durham

    Report -

    Our report looks at the findings from when our authorised representatives visited Ward 7 ('Treetops') at University Hospital North Durham.

  13. Enter and View Report: Ward 14 (Gastro) University Hospital North Durham

    Report -

    Our report looks at the findings from when our authorised representatives visited Ward 14 ('Gastro') at University Hospital North Durham.

  14. Enter and View Report: Hospital Executive Summary

    Report -

    Our executive summary highlights some of the common themes from our conversations with patients and observations from our representatives during hospital Enter and View visits carried out by Healthwatch County Durham and Healthwatch Darlington.

  15. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  16. Healthwatch County Durham Annual Report 2021-22

    Report -

    See our latest annual report for 2021-22 and discover our areas of priority for 2022-23.

  17. Help us shape the future of Health & Care Services

    News -

    Healthwatch is working with the NHS to improve the wellbeing of people in our area and across the region.

  18. Hospital Discharge Survey

    Blog -

    If you or someone you care for have been discharged from hospital in the past year we would like to hear from you.

  19. Hospital Discharge Report

    Report -

    In this report we have gathered feedback from patients to find out what people's experiences are of hospital discharge, what plans were in place for them and support received when they leave hospital.