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Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions. -
Advice and Information -
Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough. -
Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help. -
Advice and Information -
National Voices, Traverse, PPL and Healthwatch England put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals. -
Advice and Information -
COVID-19 poses a unique challenge for health and social care professionals when talking to someone with hearing loss. Here are some important tips to help you communicate effectively. -
Report -
An independent observations report on engagement activities across County Durham. -
Report -
Research into the accessibility of care home websites, carried out by Healthwatch County Durham's ‘Enter & View’ representatives.
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Report -
Our report looks into the uptake of bowel cancer screening in County Durham -
Report -
Our report looks into the experiences of vulnerable women and the uptake of health screening in County Durham -
Report -
Our report looks at patient access to stroke support services in County Durham. -
Report -
Our report looks at the uptake of breast cancer screening and the experiences of women in County Durham -
Report -
Our report explores women's experiences of cervical screening in County Durham. -
Report -
Our report looks into the experience of patients in County Durham booking a GP appointment. -
Report -
Our report looks into the experiences of young people and their parents/ carers in County Durham -
Report -
Our report explores views about mental health services in County Durham. -
Report -
Our report looks into the experience of primary care staff and patients in County Durham -
Report -
Our report looks into the experience of Dementia patients in County Durham -
Report -
Our report looks at making sure vascular services are high quality and sustainable now and into the future.
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Report -
Our report looks into the experience of tenants residing in outsourced supported living schemes in County Durham. -
Report -
Healthwatch England gives people across County Durham, Darlington, Teesside, Hambleton, Richmondshire and Whitby a say on the future of NHS services in their communities. -
Report -
Healthwatch England gives people across Northumberland, Tyne and Wear and County Durham a say on the future of NHS services in their communities. -
Report -
Our independent observation report on engagement activities across North-West Durham. -
Report -
Our reports looks at capturing the views of patients about the care they have received at Bishop Auckland Hospital, on Ward 6. -
Report -
Our report looks at County Durham residents’ views of the flu vaccine, the barriers to, and perceptions of, getting vaccinated. -
Report -
Our report captures the views of patients, visitors and staff about the smoke-free policy - “change is in the air”. -
Report -
Our report explores the views and experiences of under 25’s use of pharmacy services in County Durham.
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Report -
Our report looks into the experiences of people accessing pharmacy services in County Durham. -
Report -
Our report explores the views about the COVID19 vaccination programme of people in County Durham. -
Report -
Our report looks at the findings from when our authorised representatives visited Silverdale Family Practice in South Hetton as part of the positive Pilot ‘Enter and View’. -
Report -
Our report looks at the findings from when our authorised representatives visited Great Lumley Surgery in Chester Le Street as part of the positive Pilot ‘Enter and View’. -
Report -
Our report looks at the findings from when our authorised representatives visited ‘Intrahealth’ Pharmacy in Chilton as part of the positive Pilot ‘Enter and View’. -
Report -
Our report looks into the experience of people in County Durham when accessing advice, information and appointments at their GP practice since the start of the COVID-19 pandemic. -
Report -
Our report looks at the findings from when our authorised representatives visited John Low Ltd. Pharmacy in Consett. -
Report -
Our report looks at the findings from when our authorised representatives visited Charlton House, Tow Law Surgery. -
Report -
Our report looks at the findings from when our authorised representatives visited Lanchester Medical Centre. -
Report -
Our report looks at the findings from when our authorised representatives visited Esh Winning Surgery, Durham. -
Report -
Our report looks at the findings from when our authorised representatives visited Meadowfield Surgery. -
Report -
Our report looks at the findings from when our authorised representatives visited Sir Bobby Robson House at Langley Park Surgery. -
Report -
Our Executive Summary shares some of the common themes from our conversations with patients and observations from our representatives during our GP Practice Enter and View visits in 2018. -
Report -
Our report looks at the findings from when our authorised representatives visited Sacriston Medical Centre, -
Report -
Our report looks at the findings from when our authorised representatives visited Rose Lodge Care Home in Newton Aycliffe. -
Report -
Our report looks at the findings from when our authorised representatives visited The Haven Surgery in Burnhope. -
Report -
Our report looks at the findings from when our authorised representatives visited Murton Medical Group in Seaham. -
Report -
Our report looks at the findings from when our authorised representatives visited Springfield Lodge care home in West Rainton. -
Report -
Our report looks at the findings from when our authorised representatives visited Willington Medical Group. -
Report -
Our report looks at the findings from when our authorised representatives visited Devonshire House care home in Bishop Auckland. -
Report -
Our report looks at the findings from when our authorised representatives visited Howlish Hall care home in Bishop Auckland. -
Report -
Our report looks at the findings from when our authorised representatives visited Ward 7 ('Treetops') at University Hospital North Durham.