Our Annual Report is now ready to view and download. Find out what impact we have made in 2024-2025 and what our priorities are for 2025-2026.
Share your views to make a difference
Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about NHS and social care, the more services can understand what works and what doesn't.
"So here's the thing" - Children, Young People and Mental Health Video Diaries
Lights, camera, action! Check out Healthwatch County Durham's new video diaries, showcasing young people's experiences of mental health, services and support in County Durham. In the series you'll hear Mia, Andrea and Adam's story.
We are the independent champion for people who use health and social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
Latest news
Cold health alert issued for the North East (17–21 November 2025)
A yellow cold health alert is in place for the North East from 17–21 November 2025. Learn how to stay safe,…
Blog
e-Bulletin Newsletter - October 2025
News Update on health and social care in County Durham and updates on Healthwatch County Durham News for…
News
"It's nice to hear a friendly voice from someone that is willing to help me"
Our reports
Enter and View - Unity House
Healthwatch County Durham carried out an announced Enter and View…
Find out more
Community Mental health Transformation Evaluation
This report presents the findings of an independent evaluation of the…
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Advice and information
NHS support for refugees and people seeking asylum
Are you a refugee or seeking asylum in England? Learn about how to access NHS care and what services you’re entitled to.
What choices do you have at your GP practice?
We've published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the…
What can I do while waiting for an ADHD assessment?
Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?