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Advice and Information -
Find out what support is available to help you when travelling to your GP, hospital or other NHS services. -
Advice and Information -
Avoid the wait at the GP and know when to visit your pharmacist instead. Look at how your pharmacist can help you. -
Report -
Our report looks into the experiences of people accessing pharmacy services in County Durham. -
Report -
Our report looks at County Durham residents’ views of the flu vaccine, the barriers to, and perceptions of, getting vaccinated. -
Report -
Our report explores the views and experiences of under 25’s use of pharmacy services in County Durham.
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Report -
Our report looks into the experiences of people accessing pharmacy services in County Durham. -
Report -
Our report looks at the findings from when our authorised representatives visited ‘Intrahealth’ Pharmacy in Chilton as part of the positive Pilot ‘Enter and View’. -
Report -
Our report looks at the findings from when our authorised representatives visited John Low Ltd. Pharmacy in Consett. -
Report -
See our latest annual report for 2021-22 and discover our areas of priority for 2022-23. -
News -
Healthwatch is working with the NHS to improve the wellbeing of people in our area and across the region. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
The NHS is providing a new and more convenient way for you to access urgent care from the 1 December. Find out what this means for you and your loved ones. -
Report -
An independent observations report on engagement activities across County Durham. -
Report -
Our report looks into the uptake of bowel cancer screening in County Durham -
Report -
Our report looks at patient access to stroke support services in County Durham. -
Report -
Our report looks at the uptake of breast cancer screening and the experiences of women in County Durham -
Report -
Our report looks at making sure vascular services are high quality and sustainable now and into the future.
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Report -
Our independent observation report on engagement activities across North-West Durham. -
Report -
Our reports looks at capturing the views of patients about the care they have received at Bishop Auckland Hospital, on Ward 6. -
Report -
Our report captures the views of patients, visitors and staff about the smoke-free policy - “change is in the air”. -
Report -
Our report looks at the findings from when our authorised representatives visited Ward 7 ('Treetops') at University Hospital North Durham. -
Report -
Our report looks at the findings from when our authorised representatives visited Ward 14 ('Gastro') at University Hospital North Durham. -
Report -
Our executive summary highlights some of the common themes from our conversations with patients and observations from our representatives during hospital Enter and View visits carried out by Healthwatch County Durham and Healthwatch Darlington. -
Advice and Information -
Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps. -
Blog -
If you or someone you care for have been discharged from hospital in the past year we would like to hear from you. -
Report -
In this report we have gathered feedback from patients to find out what people's experiences are of hospital discharge, what plans were in place for them and support received when they leave hospital.