1. Thinking about end of life care for you and your family

    Advice and Information -

    End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

  2. Learning Disability Annual Health Check Engagement

    Report -

    Our report looks into the experiences of people with learning disabilities accessing annual health checks.

  3. Care Home Website Report

    Report -

    Research into the accessibility of care home websites, carried out by Healthwatch County Durham's ‘Enter & View’ representatives.

  4. Learning Disabilities Care Home Report

    Report -

    Research into the experience of service users with a learning disability in County Durham.

  5. Life in a Domestic Abuse refuge during the COVID pandemic

    Report -

    Healthwatch County Durham talked to frontline staff and clients from local refuges about how women are being supported in Domestic Abuse refuges in County Durham during the COVID pandemic.

  6. Healthwatch County Durham Annual Report 2021-22

    Report -

    See our latest annual report for 2021-22 and discover our areas of priority for 2022-23.

  7. Derwentside & Easington Activity Schedules

    Blog -

    Derwentside and Easington have released a full calendar month of activities for all the family!

    Thanks to Home Group & Durham Mental Health Wellbeing Alliance, you'll never be bored this summer holiday!

  8. Help us shape the future of Health & Care Services

    News -

    Healthwatch is working with the NHS to improve the wellbeing of people in our area and across the region.

  9. Wolsingham Show 2023

    Blog -

    We had a weekend of fun, sun and engagement with the public and received some great feedback!

  10. Sleep Top Tips

    Advice and Information -

    Getting enough sleep is important as it refreshes us, makes us feel more prepared for the day and makes us more resilient to whatever life throws our way. Have a look at these top tips to help you get a good night's sleep.

  11. Access to GP-led services - The experience of patients from the d/Deaf community

    Report -

    This report focuses on what it is like for people in the d/Deaf community to access GP-led services in County Durham and what support they have received and what further support would help them. We have also spoken to GP practices to find out what support they provide to the d/Deaf community.

  12. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  13. Annual Report 2016/2017

    Report -

    Our annual report shows the work and achievements we have made over the year.

  14. Annual Report 2017/2018

    Report -

    Our annual report shows the work and achievements we have made over the year.

  15. Annual Report 2018/2019

    Report -

    Our annual report shows the work and achievements we have made over the year.

  16. Annual Report 2019/2020

    Report -

    Our annual report shows the work and achievements we have made over the year.

  17. Healthwatch County Durham Complaints Policy

    Report -

    Anyone directly affected by the way Healthwatch County Durham has carried out its functions may express their concern or make a complaint under Healthwatch Durham's Complaints Policy.

  18. Healthwatch County Durham Background Information

    Report -

    Information on what Healthwatch County Durham does.

  19. Healthwatch County Durham Decision Making Policy

    Report -

    Setting Priorities for Healthwatch County Durham and Initial Criteria for consideration.

  20. Healthwatch County Durham Enter and View Policy

    Report -

    Our policy describes the arrangements for Healthwatch County Durham's Enter and View Authorised Representatives to visit premises providing health and/or care services within County Durham for the purpose of observing services and service delivery.

  21. Healthwatch County Durham Finances 2020-21

    Report -

    To help us carry out our work we receive funding from our local authority under the Health and Social Care Act 2012. Please see the attached document below for further details about our income and expenditure for 2020-21.

  22. Healthwatch County Durham Freedom of Information Policy

    Report -

    The Freedom of Information Act 2000 (AOIA) gives rights of public access to recorded information held by public authorities (such as Healthwatch County Durham).

  23. Healthwatch County Durham Conflict of Interest Policy

    Report -

    The purpose of the conflict of interest register is to ensure that the decision-making of Healthwatch County Durham is publicly accountable.

  24. Healthwatch County Durham Meaningful Engagement Statement

    Report -

    This statement shares our approach to engagement and how we intend to make it meaningful.

  25. Healthwatch County Durham Performance and Dealing with problems

    Report -

    This process is only for dealing with concerns with the volunteer relationship; for other concerns or complaints please refer to the Complaints Policy.

  26. Healthwatch County Durham Volunteer Handbook

    Report -

    Our volunteer handbook explains what you can expect as a volunteer with Healthwatch County Durham.

  27. Healthwatch Volunteer Roles

    Report -

    Volunteers support the engagement work of Healthwatch Durham across the local community by channelling the views of local people and telling us what matters to people who use health and social care services.

  28. Meet our Enter and View Team

    Blog -

    Meet the people who are authorised to carry out enter and view work on our behalf. They are called Authorised Representatives.

  29. July 2020 Board Meeting Minutes

    Report -

    Take a look at the minutes from our Board meeting held on 1st July 2020.

  30. September 2020 Board Meeting Minutes

    Report -

    Take a look at the minutes from our Board meeting held on 9th September 2020.

  31. December 2020 Board Meeting Minutes

    Report -

    Take a look at the minutes from our Board meeting held on 15th December 2020.

  32. March 2021 Board Meeting Minutes

    Report -

    Take a look at the minutes from our Board meeting held on 9th March 2021.

  33. Celebrating Volunteers Week

    News -

    See what we got up to this Volunteer's Week to celebrate their hard work.

  34. Joint Health & Wellbeing Strategy

    Blog -

    The Joint Health and Wellbeing Strategy has now been published online. Easy read and Plan On a Page (POP) versions are also available, which can be downloaded.

  35. Board Governance Arrangements

    Report -

    The Healthwatch County Durham Board is required to adopt suitable Governance Arrangements.

  36. Annual Report 2020/21

    Report -

    Our annual report shows the work and achievements we have made over the year.

  37. Video Diaries Project

    Blog -

    We are in the process of shaping a piece of work that will involve the making of ‘video diaries’ over the next 6 months- a short film that someone makes of the things that happen to them that maybe affects their health, over a period of time.

  38. June 2021 Board Meeting Minutes

    Report -

    Take a look at the minutes from our Board meeting held on 1st June 2021.

  39. Healthwatch County Durham Code of Conduct Policy

    Report -

    Our code of conduct sets out the expectations Healthwatch County Durham has of all those who work or carry out activities for it, in a voluntary or paid capacity, including board members, employees, students and volunteers.

  40. Over to You Report

    Report -

    Our Over to You report reviews what is important to you and the people of County Durham about health and care.

  41. "So here's the thing" - Videos Diaries on Young People and Mental Health

    Report -

    Lights, camera, action! Check out Healthwatch County Durham's new video diaries, showcasing young people's experiences of mental health, services and support in County Durham.

  42. Healthwatch Annual Event

    News -

    Healthwatch County Durham held an Annual Event on Wednesday 19th April, with health and social care representatives and communities invited along.

  43. Read our 2022 - 2023 Annual Report!

    Report -

    Discover what we've been up to over the last year, and how we have helped you to share your views and experiences in health and social care.

  44. e-Bulletin Newsletter August 2023

    News -

    News Update on health and social care for August 2023.

  45. e-Bulletin Newsletter September 2023

    News -

    News Update on health and social care and what is going on in County Durham in September 2023.

  46. e-Bulletin Newsletter October 2023

    News -

    News Update on health and social care and what is going on in County Durham in October 2023.