News and reports

Healthwatch across the North East and North Cumbria worked in partnership with NHS North East and North Cumbria on the BIG Conversation with a region-wide survey and series of focus groups to find out what matters most to women and girls when it comes to their health. You can read the findings and the recommendations report below.

As part of the Healthwatch Tees Valley network, we worked with other local Healthwatch on an engagement project to gather feedback from patients, carers, and the wider community, helping the hospitals focus on areas for improvement.

This report presents the findings from our authorised representatives' 'Enter and View' visit to Chester le Street Community Mental Health Unit on 6th November where they gathered valuable feedback from service users and the staff.

In this report we have brought together all our feedback from young people (aged 14-24) and their experiences of mental health. We spoke to young people in a variety of settings such as schools, universities and community centres.

This report presents the findings from our authorised representatives' 'Enter and View' visit to Lanchester Road Hospital on 24th October 2024, where they gathered valuable feedback from service users.

This report presents the findings from our authorised representatives' 'Enter and View' visit to Enterprise House on 11th September 2024, where they gathered valuable feedback from service users.

This report presents the findings from our authorised representatives' 'Enter and View' visit to Derwent Clinic on 29th August 2024, where they gathered valuable feedback from service users.

In 2023 we visited GP Surgeries as part of our Enter and View Programme. We gathered patient feedback and gave recommendations to the practices. In this report, we have gathered the data from all our visits to look at trends and what patients think of GP surgeries in County Durham.

People often contact us to ask about getting a GP appointment.
We have worked with a range of professionals to gather information in response to questions and issues raised by local people. We cover the most common questions and answers in this document.

In this report we gathered people's experiences of being on a hospital waiting list for treatment or care and how this affected them to better understand what was happening in County Durham.

Read our latest Annual Report to find out about the work we did in 2023-2024, and how we have made a difference to people using health and care services.

Find out what is discussed at our bi-monthly board meetings in the board meeting minutes.